I also design and build software, teach, and research how technology changes the way people and organizations operate.
Currently building Vloora, which works on how people keep authority over AI agents acting on their behalf.
Products, direction, teams, delivery
Journeys, operations, service systems
Language, information, content systems
Organizations get good at spotting problems and stay bad at making them stop. I close that distance: staying close to the people affected, keeping research connected to implementation, fixing causes, and building teams that don’t depend on heroes.
One way I carry the work into implementation
Instead of the forward-deployed consultant who parachutes in with solutions, we need designers embedded in the operational reality where systems actually break and get repaired.
I speak regularly at conferences around the world on design, product and delivery practice. I also run workshops for teams and teach studio courses at the University of Michigan.
Conference organizers and teams can bring me in for a keynote, a hands-on workshop or a longer training program.
Ask about a workshop or talkAs the CEO of an AI company and previously a fellow at an AI research institute, this has been a dizzying time. If you’re interested in what I’ve been building or just want to talk, visit .dev or get in touch.