Ron Bronson

I build and fix
the systems that
run public life.

How can I help?

Bounded advisory & scoped tools for public-sector tech & AI

I work with public-sector teams on bounded delivery problems — backlogs and stuck workflows that need a fix in weeks, not quarters. I scope the problem narrowly, build a working tool against your actual data, and price it to move without a procurement bottleneck. Most of the wins are pattern problems: eligibility triage, document classification, case routing, backlog review where AI can add eyeballs without replacing the people holding the system together.

See State Capacity AI for what this looks like in practice.

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Writing, speaking, and teaching

I publish Making Public Work, a newsletter on public-sector technology, teach at the University of Michigan, and speak with leadership teams about AI and institutional capacity.

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Recent appearances

talk 2025

Design as Repair

IxDA Oslo

Most design work is repair — patching the gaps between intention and reality, between policy and the lived experience of the people who depend on public systems.

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podcast 2025

Future Perfect Book Club

futureperfectbook.club

Co-hosted with Joel Goodman, exploring the intersection of design, technology, and the future of institutions.

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article January 2026

Some advice on managing your design career upwards

Piccalil.li

Navigating design leadership, building influence across organizations, and positioning yourself for strategic impact.

Some advice on managing your design career upwards Read article →
talk November 2025

Beyond Civic Tech: Public Mechanics Starts at Home

Cascadia Open Source Fall Conference

Why civic tech fails when it ignores maintenance, repair, and the invisible work that keeps public services running.

podcast September 2025

Repairing Service Design for the Age of AI

Service Design Show Podcast

Exploring how service design must evolve to address the challenges and opportunities of AI-driven systems.

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video October 2025

Design Systems and Public Services

YouTube

Discussion on service design, public sector innovation, and building decision systems that work at scale.

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