I design how public systems make decisions.
When a government service is automated, someone has to decide: Who counts as a valid user? Who has the power to fix a mistake? When the system fails, who is actually responsible? I build the frameworks that answer these questions.
I spent nearly a decade at 18F as Head of Design, leading work that served millions of people. Right now, I'm working with State Capacity AI on new frameworks and models.
I'm a faculty member in the Urban Technology program at the University of Michigan and write about public mechanics. Last year, I started the Portland Digital Corps. I also coach high school tennis, host a local radio show & am a tea sommelier.
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