Ron Bronson

I build and fix
the systems that
run public life.

Hi, I’m Ron Bronson. I work in deployment and interaction policy, helping large institutions ship tech and AI — moving pilots into products, policies into working systems, and stalled programs back on track.

I run Occupant (independent advisory for state and local government) and State Capacity AI (decision infrastructure for institutional AI), write the Making Public Work newsletter, and teach at the University of Michigan.

How can I help?

Senior advisory for public-sector tech & AI

I work with state, local, and federal institutions on deploying AI responsibly, stabilizing programs that have stalled, and building decision infrastructure that makes procurement and delivery tractable.

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Writing, speaking, and teaching

I publish Making Public Work, a newsletter on public-sector technology, teach at the University of Michigan, and speak with leadership teams about AI and institutional capacity.

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Recent appearances

talk 2025

Design as Repair

IxDA Oslo

Most design work is repair — patching the gaps between intention and reality, between policy and the lived experience of the people who depend on public systems.

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podcast 2025

Future Perfect Book Club

futureperfectbook.club

Co-hosted with Joel Goodman, exploring the intersection of design, technology, and the future of institutions.

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article January 2026

Some advice on managing your design career upwards

Piccalil.li

Navigating design leadership, building influence across organizations, and positioning yourself for strategic impact.

Some advice on managing your design career upwards Read article →
talk November 2025

Beyond Civic Tech: Public Mechanics Starts at Home

Cascadia Open Source Fall Conference

Why civic tech fails when it ignores maintenance, repair, and the invisible work that keeps public services running.

podcast September 2025

Repairing Service Design for the Age of AI

Service Design Show Podcast

Exploring how service design must evolve to address the challenges and opportunities of AI-driven systems.

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video October 2025

Design Systems and Public Services

YouTube

Discussion on service design, public sector innovation, and building decision systems that work at scale.

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