Future Perfect Book Club
futureperfectbook.club
Co-hosted with Joel Goodman, exploring the intersection of design, technology, and the future of institutions.
Read article →I build systems for how people connect, make decisions, and navigate the services that shape their lives.
Swiping is a social disaster. My fix? I replaced the infinite swipe with a 15-pick weekly draft.
Read more →Compute is the new crude. I built the index to track it. From Civic CPI to reasoning models, I engineered the metrics that turn “black-box” AI spend into tradable data.
Read more →Bad actors thrive in silos. I engineered a decentralize clearinghouse that makes niche apps scalable by creating a cross-platform trust layer.
Read more →Currently
Assistant Professor of Practice in Urban Technology at the University of Michigan Taubman College. Organizing Yearsahead.io. Building frameworks for Agent Experience (AX) and decision engineering at State Capacity AI. Probably retiring from pro skeeball.
I built and scaled the design practice at 18F from 21 to 40 practitioners, then served as Chief of Staff at the Technology Transformation Services. Eight years learning how to make institutions work differently from the inside.
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Volunteer effort bringing together 50+ practitioners to rebuild six nonprofit websites. Following the closure of 18F, a community-focused alternative for digital service work.
See how it works →Two-day unconference bringing together 80+ civic technologists and designers to discuss what we build and envision future directions for public-facing work.
See how it works →futureperfectbook.club
Co-hosted with Joel Goodman, exploring the intersection of design, technology, and the future of institutions.
Read article →Piccalil.li
Navigating design leadership, building influence across organizations, and positioning yourself for strategic impact.
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Cascadia Open Source Fall Conference
Why civic tech fails when it ignores maintenance, repair, and the invisible work that keeps public services running.
Service Design Show Podcast
Exploring how service design must evolve to address the challenges and opportunities of AI-driven systems.
Read article →YouTube
Discussion on service design, public sector innovation, and building decision systems that work at scale.